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At MMMF Store, we strive to provide our customers with high-quality products that meet their expectations. We understand that sometimes, despite our best efforts, issues may arise with your purchase. This Refund Policy outlines the circumstances under which we offer refunds and exchanges.
Returns and Exchanges
All sales are final, meaning we do not offer refunds or exchanges unless there is a defect in the product. If you receive a defective item, please contact our customer service team within 7 days of receiving your order. We will assess the issue and provide further instructions on how to proceed.
Please note that any requests for different sizing trades will be at the discretion of the owner. We understand that sizing can be subjective, and we will do our best to accommodate your needs. However, we cannot guarantee that all requests for different sizes will be approved.
How to Initiate a Return
If you believe you have received a defective item and are eligible for a refund or exchange, please follow these steps:
1. Contact our customer service team within 7 days of receiving your order. You can reach us by email at support@momoneymofreedom.com
2. Provide detailed information about the defect, including clear photos if possible. This will help us assess the issue and provide a resolution more efficiently.
3. Wait for further instructions from our customer service team. They will guide you through the return process and provide you with any necessary shipping labels or instructions.
4. Once we receive the returned item, our team will inspect it to verify the defect. If the defect is confirmed, we will process your refund or exchange as agreed upon.
Exceptions
Please note that certain items are exempt from our refund policy. These include:
1. Items that have been worn, washed, or damaged by the customer.
2. Items that are not in their original condition, including missing tags or packaging.
3. Items purchased during a sale or promotional period.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with your MMMF STORE purchase.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™